Privacy Policy

1. Introduction

GoRoam.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any services offered by GoRoam.in (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide to Us

  • Personal identifiers (e.g., name, email address, phone number)

  • Financial information (e.g., credit card number, billing address)

  • Travel preferences and history

  • Passport or government-issued ID information (when required for bookings)

  • Communications with our customer service team

2.2 Information Automatically Collected

  • IP address and device information

  • Browser type and settings

  • Operating system

  • Browsing activity and interaction with our Services

  • Location data (with your consent)

  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

  • Facilitate and manage bookings

  • Process payments

  • Provide customer support

  • Personalize your user experience

  • Communicate with you about our Services

  • Send promotional materials (with your consent)

  • Improve our Services

  • Comply with legal obligations

  • Prevent fraud and enhance security

4. Information Sharing and Disclosure

4.1 Travel Service Providers

We share necessary booking information with hotels, airlines, car rental companies, and other travel service providers to complete your reservations.

4.2 Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as payment processing, customer service, and marketing.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5. Your Choices

5.1 Account Information

You can review, update, or delete your account information by logging into your account.

5.2 Marketing Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in those messages.

5.3 Cookies

You may control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your place of residence. We ensure all such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after such changes constitutes your consent to the updated policy.

10. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

11. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request data portability

To exercise any of these rights, please contact us using the information below.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Privacy Team
GoRoam.in

Email: privacy@goroam.in
Phone: +91-XXXX-XXXXXX